Responsible Gaming at CrownSlots

Our Commitment to Safe Play

Here at Crown Slots, we operate under the E-gaming licence No. 0000064 issued by the Tobique Gaming Commission (Neqotkuk / Maliseet Nation, Canada), and we take our regulatory obligations seriously. Responsible gaming is not an afterthought for us — it is a core part of how we run our platform. We have designed our casino with safeguards at every level, from account registration through to daily play, to help you maintain control over your gambling activity at all times.

We understand that for a small number of players, gambling can become problematic. At CrownSlots, we are here to support you if that happens — and to help prevent it from happening in the first place. We encourage every player to treat gambling as a form of leisure, to set clear personal boundaries, and to reach out to us or to professional support services whenever needed.

Recognising Problem Gambling

One of the most important things we can do as a responsible operator is help our players recognise the signs of problem gambling early. At Crown Slots, we encourage you to ask yourself the following questions honestly:

• Do you spend more money on gambling than you can comfortably afford to lose?
• Do you find it difficult to stop playing even when you want to?
• Has gambling caused conflict in your personal relationships or at work?
• Do you feel restless, irritable, or anxious when you are not gambling?
• Do you chase losses by continuing to play in an attempt to win back money?
• Have you borrowed money or sold possessions in order to fund your gambling?
• Do you hide your gambling activity from friends or family?
• Has gambling led you to neglect important responsibilities or obligations?

If you answered yes to one or more of these questions, we strongly encourage you to make use of the responsible gaming tools available through our platform, or to seek support from one of the professional organisations listed below.

Responsible Gaming Tools We Offer

We at CrownSlots have put in place a comprehensive suite of player protection tools. These are available directly through your account settings, and we encourage every player to explore and use them proactively — not just when a problem has already developed.

Deposit Limits

You can set daily, weekly, or monthly limits on the amount you deposit into your Crown Slots account. Once a limit is in place, it takes effect immediately if you are lowering your spending — and we apply a cooling-off period before any increase can take effect, to prevent impulsive decisions. Setting a deposit limit is one of the simplest and most effective ways to keep your gambling within a budget you are comfortable with.

Session Time Limits

At CrownSlots, we allow you to cap the amount of time you spend playing during any given session. Once your chosen time limit is reached, you will receive a notification and be logged out of your session. This tool helps you stay mindful of how long you have been playing and avoid losing track of time in the excitement of the game.

Reality Checks

Our Crown Slots platform offers reality check notifications that appear at regular intervals during your gaming sessions. These pop-up reminders display how long you have been playing and how much you have wagered, giving you the information you need to make a conscious decision about whether to continue or step away.

Loss Limits

We at CrownSlots allow you to set a maximum loss limit over a daily, weekly, or monthly period. Once you reach this limit, you will not be able to place further bets until the period resets. This is a powerful tool for keeping your gambling within boundaries you have chosen in advance, when you are thinking clearly and not in the heat of the moment.

Cool-Off Period

If you feel that you need a short break from gambling, our Crown Slots cool-off feature allows you to temporarily suspend your account for a period of your choosing — from 24 hours up to several weeks. During a cool-off period, you will not be able to access the casino or place bets, giving you the space you need to step back and reassess.

Self-Exclusion

For players who feel they need a more serious break, we at CrownSlots offer a self-exclusion option that allows you to close your account for an extended period — from several months up to a permanent, irreversible exclusion. During self-exclusion, we will not send you any promotional communications. We take this commitment seriously: if you request self-exclusion, we will do everything within our power to honour it. Please contact our support team at support@crownslots.com or via live chat to request self-exclusion at any time.

We also recommend registering with third-party self-exclusion services such as GamStop (for UK-linked players) and similar national schemes where available in your country, as these provide an additional layer of protection across multiple operators.

Protecting Minors

At Crown Slots, we have a zero-tolerance policy toward underage gambling. Our platform is strictly for adults aged 18 and over (or the legal gambling age in your jurisdiction, if higher). We require identity verification from all players during the registration and withdrawal process, which helps us confirm that every account holder meets our minimum age requirement.

We strongly encourage parents and guardians to use parental control and filtering software to prevent minors from accessing online gambling sites. The following tools can help:

• Net Nanny – comprehensive parental filtering software
• Kaspersky Safe Kids – content filtering and screen time management
• Norton Family – web supervision and blocking tools
• Gamban – device-level gambling blocking software

If you suspect that a minor has accessed our CrownSlots platform, please contact us immediately at support@crownslots.com so we can investigate and take appropriate action.

Support Organisations

We at Crown Slots want every player to know that professional help is always available. If you or someone you know is struggling with gambling-related harm, we encourage you to reach out to one of the following organisations:

These organisations offer free, confidential advice and support, available around the clock. We at CrownSlots will always support a player's decision to seek help — and we will never penalise you for using our responsible gaming tools or for taking a break.

Tips for Staying in Control

Here at Crown Slots, we want to share some practical guidance that can help you keep gambling fun and manageable:

• Set a budget before you play and stick to it — only gamble with money you can afford to lose.
• Treat gambling as entertainment, not as a way to make money or solve financial problems.
• Never chase your losses — every gaming session should have a predetermined stop point.
• Take regular breaks and set time limits on your sessions using our in-built tools.
• Avoid gambling when you are feeling stressed, upset, or under the influence of alcohol.
• Keep track of how much time and money you spend on gambling across all platforms.
• Talk to someone you trust if you feel your gambling is becoming a concern.