About CrownSlots Casino – Our Story & What We Offer

Who We Are

Crown Slots is operated by Metlait SRL, a company registered under the laws of Costa Rica (registration number 3-102-911867), with our registered address at El Guayaval, Residencial La Campina Casa Numero Q-11, Cartago, El Guarco, Tejar, 30801, Costa Rica. We hold an e-gaming licence No. 0000064 issued by the Tobique Gaming Commission (Neqotkuk / Maliseet Nation, Canada), which provides the regulatory framework we operate within and the accountability our players deserve.

At CrownSlots, we launched our platform in 2023 with a focused vision: to serve players across Europe, Canada, Australia, and New Zealand with a modern, feature-rich casino that respects both their time and their money. Our Privacy Policy is written in full compliance with both GDPR and the Canadian PIPEDA, because we believe protecting your data is non-negotiable.

Our Gaming Library

Here at Crown Slots Casino, our game library stands at over 8,900 titles — and it keeps growing. We work with an extensive roster of software providers to ensure that every category of play is covered with depth and quality.

• Slots & Pokies: Thousands of titles from Pragmatic Play, BGaming, NetEnt, Yggdrasil, Nolimit City, Red Tiger, Endorphina, Relax Gaming, Spinomenal, and many more.
• Live Casino: Our live floor is powered primarily by Evolution, featuring fan favourites like Crazy Time, Monopoly Live, Funky Time, Mega Ball, and a deep blackjack suite including Platinum Private Blackjack and Salon Prive. Ezugi, Pragmatic Play Live, LuckyStreak, Authentic Gaming, and Vivo Gaming add further variety.
• Progressive Jackpots: Our Jackpot Games tab showcases titles like Gold Frontier Jackpots, Mighty Jackpot, Jackass Gold, and 9 Coins Grand Platinum. We treat progressive jackpot wins as a special case — paid in full, outside our standard withdrawal limits.
• Crash & Originals: Our in-house Originals rail includes Joker Pyre, Chicken Road 2.0, Chicken Plinko, Miners, and Tappy Bird — fast-paced, instantly accessible titles you won't find anywhere else.
• Table Games & Roulette: From classic European Roulette to XXXtreme Lightning Roulette, Gold Vault, Oracle 360, and localised tables across multiple languages, our roulette floor is one of the most extensive you'll find online.

We've organised our CrownSlots lobby with a clear filter bar — covering Jackpot Games, Slots, Live Casino, Bonus Games, Table Games, Crash Games, Megaways, Drops & Wins, and Roulette — so you can navigate directly to what you enjoy most.

Our Bonuses & Promotions

At Crown Slots, we believe in rewarding players generously right from the start. Our welcome package spans three deposit stages, totalling up to EUR 3,700 + 175 Free Spins. For a full breakdown of all current offers, visit our CrownSlots bonus page.

1. First Deposit: 125% up to EUR 1,000 + 100 Free Spins (no promo code required). Minimum deposit EUR 20.
2. Second Deposit: 115% up to EUR 1,200 (use promo code CROWN2 before depositing).
3. Third Deposit: 150% up to EUR 1,500 + 75 Free Spins (use promo code CROWN3).

High-roller players are equally welcome at CrownSlots Casino. Our VIP First Deposit Bonus (promo code ROYAL) offers 100% up to EUR 5,000, while our Whopping High-Roller Bonus (promo code WHOP) delivers 50% up to EUR 2,000.

Beyond the welcome offer, our ongoing promotions include a Thursday Cashback (20% on Thursday deposits), a Friday Bonus (50% up to EUR 200), a Weekly Live Cashback (10% of net losses on live games, paid in real money with no wagering requirement), and regular tournaments. Right now, we're running four concurrent tournaments with prize pools including Drops & Wins (EUR 25,000,000) and Win Booster (EUR 6,500,000).

Our Crown Route Loyalty Programme

We reward loyalty seriously at Crown Slots. Our Crown Route programme features 15 status levels, from Open Doors all the way through to Infinity Crown. You earn 1 Complimentary Point for every EUR 10 wagered on slots or live games, and those points unlock Lootboxes, exclusive rewards, and an improving CP exchange rate as you rise through the ranks.

Every status from Lobby Access upward rewards you with a Lootbox — and the prizes improve with every level you reach. Our CrownSlots Bonus Store, always visible in the main navigation, lets you exchange accumulated points for rewards at any time.

Our Banking Options

We've made deposits and withdrawals at Crown Slots as straightforward as possible. You can fund your account in EUR, USD, CAD, AUD, NZD, or NOK, or use any of our supported cryptocurrencies: BTC, ETH, LTC, DOGE, BCH, XRP, USDT, and TRX.

• Deposit Methods: Visa, Mastercard, Skrill, Neteller, Paysafecard, MuchBetter, MiFinity, Flexepin, ecoPayz, AstroPay, Interac, Siru Mobile, Bank Transfer, CoinsPaid, and crypto.
• Minimum Deposit: EUR 20 (or currency equivalent).
• Withdrawal Methods: Visa, Mastercard, Skrill, Neteller, Paysafecard, MuchBetter, MiFinity, Bank Transfer.
• Cashout Speed: Instant on most e-wallets and cards; 1–3 banking days for bank transfers. We aim to process every withdrawal within 72 hours of approval.
• No fees on any withdrawal method.

Our Customer Support

We're here for you around the clock. At CrownSlots Casino, our support team operates 24/7 and is always ready to help.

• Live Chat: Available 24/7 directly on our site — the fastest way to reach us.
• Email: support@crownslots.com for general enquiries; affiliates@crownslots.com for partnership matters.
• Support Language: English.