CrownSlots Cookie Policy

At CrownSlots Online Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them at https://crownslots.com, what choices you have regarding their use, and how they help us deliver a better experience when you log in, browse our game lobby, or claim a bonus. By continuing to use our website, you consent to our use of cookies in accordance with this policy.

What Are Cookies?

Cookies are small text files that are placed on your device — whether you access CrownSlots Online Casino from a desktop browser or a mobile device — when you visit our website. These files allow our systems to recognise your device, remember your preferences, and ensure our platform functions correctly. Cookies are widely used by online services, including online casinos, to make websites work more efficiently and to provide useful information to operators and users alike.

In addition to standard cookies, we may also use similar technologies such as web beacons, pixel tags, local storage objects, and session identifiers. Throughout this policy, we refer to all such technologies collectively as "cookies" for simplicity.

Types of Cookies We Use

At CrownSlots, we use several categories of cookies. Each serves a specific purpose, and understanding them helps you make informed decisions about your privacy preferences.

Strictly Necessary Cookies

These cookies are essential for you to access and navigate our website. Without them, core functions such as the CrownSlots casino login, session authentication, and account security cannot operate. We do not require your consent to place these cookies, as they are fundamental to the service we provide.

• Maintaining your logged-in session when you use CrownSlots casino login
• Enabling secure transactions during deposits and withdrawals
• Preventing fraudulent activity and ensuring compliance with our licence obligations under E-gaming licence No. 0000064 issued by the Tobique Gaming Commission
• Remembering your language and currency preferences during your session
• Enforcing geo-restrictions to prevent access from restricted territories

Performance and Analytics Cookies

Here at CrownSlots, we use performance cookies to understand how visitors interact with our platform. These cookies collect aggregated, anonymised data about which pages are visited most frequently, how long players spend in the game lobby, and where errors may occur. This information helps us improve the overall experience for players accessing our online casino CrownSlots Australia and across all our target markets.

• Measuring page load times and identifying technical issues
• Tracking which game categories — such as Slots, Live Casino, Jackpot Games, and Crash Games — receive the most traffic
• Understanding device types used to access our mobile-compatible platform
• Analysing the effectiveness of our promotions and bonus offers

Functional Cookies

Our CrownSlots platform uses functional cookies to remember choices you make so we can provide a more personalised experience. These are not strictly necessary but significantly improve usability.

• Remembering your preferred currency (EUR, USD, CAD, AUD, NZD, NOK, or crypto)
• Storing your game history and recently played titles
• Retaining your lobby filter preferences across visits
• Personalising bonus notifications, including reminders about the Crown Route loyalty programme statuses

Marketing and Targeting Cookies

We at CrownSlots may place marketing cookies to deliver relevant promotional content, both on our website and across third-party platforms. These cookies track your browsing behaviour so that we and our advertising partners can show you content that aligns with your interests — such as information about our welcome bonus package, the CrownSlots bonus code offers, or tournament promotions like Drops & Wins.

• Measuring the performance of affiliate and referral campaigns
• Serving personalised offers related to the CrownSlots no deposit bonus and other promotions
• Retargeting players who have visited our site but have not yet registered
• Tracking conversions from promotional email and SMS campaigns

You may opt out of marketing cookies at any time using our cookie preference centre without affecting your ability to use our core services.

Third-Party Cookies

Our CrownSlots platform integrates content and services from trusted third-party providers, including game studios such as Evolution, Pragmatic Play, NetEnt, Yggdrasil, and others. These third parties may set their own cookies when you interact with their content embedded in our lobby. We do not control these cookies directly. We encourage you to review the privacy and cookie policies of each third-party provider whose content you access through our site.

How Long Do Cookies Last?

At Crown Slots Online Casino, cookies are set for varying durations depending on their purpose:

• Session cookies — exist only for the duration of your visit and are deleted when you close your browser. These are primarily used during your CrownSlots casino login and active gameplay.
• Persistent cookies — remain on your device for a set period (typically between 30 days and 24 months) or until you delete them. These are used for analytics, marketing, and functional preference storage.

Your Cookie Choices and Controls

We respect your right to control how cookies are used on your device. When you first visit our website, we present a cookie consent banner where you can accept all cookies, reject non-essential cookies, or customise your preferences by category. You can update these preferences at any time via the cookie settings link available in our website footer.

In addition, most web browsers allow you to manage cookies through their built-in settings. You can typically:

• View cookies currently stored on your device
• Delete all or selected cookies
• Block cookies from specific websites or all websites
• Set your browser to notify you before a cookie is placed

Please be aware that disabling strictly necessary cookies may prevent you from completing your CrownSlots login, accessing certain game types, or using payment features. It will not affect your ability to browse our general information pages.

Cookies and Our Compliance Obligations

Our CrownSlots cookie practices are designed to align with the General Data Protection Regulation (GDPR) for players in applicable European jurisdictions and with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) for our Canadian player base. We operate under the governance of our operator, Metlait SRL, registered in Costa Rica (company number 3-102-911867), and hold E-gaming licence No. 0000064 from the Tobique Gaming Commission.

Where applicable law requires it, we obtain your explicit consent before placing non-essential cookies on your device. Our processing of data collected via cookies is governed by our full Privacy Policy, which we encourage you to read alongside this document.

Updates to This Cookie Policy

We reserve the right to update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make material changes, we will notify you by updating the policy on this page and, where appropriate, by displaying a notice on our website or sending a direct notification. Your continued use of the CrownSlots Online Casino website following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about our use of cookies or wish to exercise any of your data rights in connection with information collected through cookies, please contact our support team. We are available 24/7 via live chat on our website or by email at support@crownslots.com. Our team will be happy to assist you with any concerns related to your privacy, account security, or cookie preferences at CrownSlots Online Casino.